Trusted Program
The Trusted Program is our commitment to ensuring you receive genuine NGK and NTK products, installed by skilled professionals who understand your vehicle's needs. We've carefully selected and trained a network of garages, mechanics, and retailers who meet our high standards of expertise and customer service.
Why choose a trusted partner?
Our trusted partners stock authentic NGK and NTK parts, so you know you're getting the quality your vehicle deserves. Trained technicians ensure your parts are installed correctly, maximizing performance and longevity.
With the Trusted Program, you can relax knowing your vehicle is in good hands.
The Importance of Authentic Parts
Using the right parts matters. Counterfeit or incorrect components can lead to:
- Reduced fuel efficiency
- Decreased engine performance
- Potential damage to your vehicle
- Compromised safety
By choosing a Trusted Partner, you're protecting your vehicle and yourself from these risks.
Find a Trusted Partner Near You
Ready to experience the difference? Use our locator tool to find a Niterra Trusted Partner in your area. Your vehicle – and your peace of mind – will thank you.
Becoming a Niterra Trusted Partner
At Niterra, we believe in building strong partnerships with retailers and garages who share our commitment to quality and customer satisfaction.
Our Trusted Partner Program is designed to create a network of reliable, skilled professionals who can provide top-notch service to the end-users using the NGK NTK products.
The process to become a Trusted Partner
1. Market Analysis
- Our dedicated Niterra brand promoters conduct thorough market research to identify
potential partners.
- We look for retailers and garages that align with our quality standards and values.
2. Distributor Review
- Our shortlisted candidates are further evaluated by our experienced local distributors.
- This additional layer of scrutiny ensures we partner with the best in the business.
3. Invitation and Agreement
- Approved candidates are invited to join our Trusted Partner Program.
- We provide a comprehensive agreement outlining our partnership terms and expectations.
4. Training and Certification
- Partners and their staff receive extensive training on our products and best practices.
- Upon completion, partners are awarded as Trusted Garage/Retailer Certificate.
5. Ongoing Support and Monitoring
- Our brand promoters conduct routine checks to ensure consistent quality.
- We maintain open communication to address any concerns promptly.
What do the Trusted Partners get?
Niterra is dedicated to empowering our trusted retailers and garages with the tools and resources they need to deliver exceptional service. Our support includes comprehensive training, user management, educational materials, certification, and ongoing promotion.
- They are featured on our website and in regional advertising campaigns.
- Access to regular training sessions (2-3 times monthly).
- Flexible Training Options - where they can choose from group sessions or on-site training at your location.
- Receive notifications about upcoming training events through our dedicated app.
Why Choose Trusted Partners?
- Enjoy a 1-year free replacement warranty on eligible products.
- Ensure you're getting authentic NGK and NTK parts.
- Our Trusted Garages are trained to provide top-quality service.